When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our email list). We do not share your private information with anyone.
1. Can you assure me about my security on your site?
Southport Rigging, Inc. are compliant with PCI DSS (Payment Card Industry Data Security Standard) Version 2.0
We Do Not Share Personal Information
Southport Rigging, Inc. will never email or call you to ask you to disclose or verify your Southport-rigging.com password, credit card or bank account number. If you are contacted or receive an unsolicited email which asks you for any of this information, disregard the request and report the incident to our Customer Services team.
2. Can you assure me about credit card security on your site?
We take online security extremely seriously and have taken rigorous precautions to ensure that your payment information is processed confidentially and accurately.
We don't hold sensitive payment details about our customers. When you input your card details during shopping or into your account area, the card processor retains all the information about your card and only issues SOUTHPORT RIGGING with a unique token identifier. This token then allows us to process the cost of your order against your card. It also allows us to issue refunds or process, for example, backorder charges. We don't have access to your complete card details.
We also have a rigorous audit program, involving independent and regular assessment of our infrastructure and processes to ensure that they meet and continue to meet, the requirements laid down by the Payment Card Industry Standards Council.
Please be aware that in the interests of credit card security you may be contacted prior to the dispatch of your order with a request for additional information.